Product Descriptions & Film Previews

The First, Do No Harm® interactive video series is a highly acclaimed set of case-based teaching tools developed to assist healthcare delivery organizations and schools implement a patient-centered, system-based approach to reducing preventable patient harm. Each film in the series includes a dramatized case study approximately 20 minutes in length (both VHS and DVD formats are included), accompanied by a Facilitator’s Guide and expert commentary from nationally recognized patient safety leaders. Our customers tell us that the First, Do No Harm® films are an invaluable aid in assessing current systems and making actionable improvement.

Based on actual events drawn from medical liability claims files, First, Do No Harm® Part 1: A Case Study of Systems Failure (FDNH1) tells the story of Ariana Romanov, a healthy pregnant woman, and the healthcare workers who treat her and her newborn child. Dramatically illustrating how small medical failures build on each other, this powerful program raises awareness about how complex systems fail in even the best hospitals and fosters understanding about a systems approach to ensuring patient safety.

First, Do No Harm® Part 2: Taking the Lead (FDNH2) is a sequel to FDNH1 that portrays a hospital community’s typical response to a sentinel event and the complications it can raise. It also examines the psychological impact on healthcare workers involved in the adverse event. It is designed to raise awareness and stimulate dialogue about internal organizational barriers to taking a systems approach that can engender positive change.

First, Do No Harm® Part 3: Healing Lives, Changing Cultures (FDNH3) brings resolution to the issues raised in FDNH1 and FDNH2. The film explores how an organization can learn from systems failure, formulate a comprehensive solution and create a just and supportive culture for both patients and healthcare workers. It is designed to assist organizations to implement positive change and successfully deal with the media upon the occurrence of adverse events.